80 SALES IDEAS FOR PERSONAL LINES CSRS™
Practical Sales Ideas for New and Seasoned CSRs.

Target audience.
Personal lines customer service reps (CSRs) and their managers.

Price. $20.

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Details.
This 16-page 8.5" x 5.5" mini-guide contains eighty classic insurance sales ideas gathered together for the CSR's convenience.  They eliminate all excess wording and clipart and get right to the point.  This means that reps don’t have to thumb through tons of pages to find the ideas they need.  It’s a helpful training tool for new CSRs and serves as a practical reminder for seasoned pros.
 
For all CSRs.

6 key warning signs of a possible client defection.
4 basic CSR selling skills.
10 actions for CSRs to take during clients' or prospects' major life events.
4 ways to see a personal lines policy that’s written elsewhere.
7 signals for spotting a serious insurance buyer.
7 preemptive cross-selling strategies.
7 ways to encourage a fast auto insurance buying decision.
7 post-sale errors to avoid.

For new CSRs.

6 ways to speak positively to insureds and prospects.\
9 new client killers to unfailingly avoid.
9 ways to make a good first impression.
5 ways to manage common sales objections.